Delivery and Shipment

Order Processing

Orders are typically processed within 4–7 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

As many of our products are made to order or produced in small batches, processing times may occasionally vary.

Shipping

We currently ship within the European Union, as well as Norway and Switzerland.

Estimated delivery times are usually 2–6 business days after dispatch, depending on the destination and the shipping carrier.

Delivery times are estimates and may be affected by holidays, customs procedures, or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order.

Any available free shipping offers will be shown automatically during checkout.

Tracking

Once your order has been dispatched, you will receive an email with tracking information if tracking is available for your shipment.

Returned Shipments

If an order is returned because an incorrect delivery address was provided or the parcel was not collected, additional shipping charges may apply before the order can be shipped again.

Damaged or Lost Orders

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible through the Contact Form.

If your package arrives damaged, please include photos of both the packaging and the product so we can help resolve the issue with the shipping carrier.